As a communications consultant for Garden State Equality, Jay assists the organization with web design, CRM management, graphic design, content writing, and more. They work in a similar capacity with other LGBTQ+ advocacy nonprofits, including the National LGBTQ Task Force and the Equality Federation.

Before becoming a freelance communications consultant, Jay was the Director of Communications at the National Center for Transgender Equality, where they led a team that used innovative tactics to push back against harmful Trump administration policies. This included creating the viral #WontBeErased hashtag and running the Protect Trans Health campaign, which eventually spurred over 20,000 community members to submit public comments to the Trump administration. Prior to their time at NCTE, Jay was an Obama political appointee in the press office of the U.S. Department of Health and Human Services.

Jay received their B.A. in linguistics with minors in English literature and gender and sexuality studies from Swarthmore College. Originally from Hong Kong, they now live in Chicago with their partner and cat.